2024 EPO, 2023 HMO or HDHP plan
You and your family receive preventive care services at little or no cost and have access to online features that let you manage most of your care.
Your benefits include:
- Your choice of doctor for each family member for routine medical care
- Simple copays or coinsurance for most covered services, including office visits and prescription drugs
- Little or no cost for preventive care like routine physical exams, mammograms, and cholesterol screenings
- Little to no paperwork or bills for the services you receive
- No referrals needed for certain specialties, like optometry and routine obstetrics/gynecology
- Telehealth options that provides convenient access to safe and high-quality virtual care
- Mental well-being support for anxiety, stress, sleep and more with the help of self-care, evidence based, free apps, including as Calm, Ginger and myStrength.
Availability
Kaiser Permanente offers health care for participants and their families in California, Colorado, Georgia, the Mid-Atlantic (Maryland, Virginia, and Washington, D.C.), Northwest, and Washington.
Urgent care
You and your eligible family members can get urgent care anywhere in the world. If you think you need urgent care, call Kaiser’s Urgent Care or advice nurse phone number, which you can find on kp.org.
And outside Kaiser Permanente service areas, you’ll pay only a copay or coinsurance at the following locations — no need to file a claim later1:
In 2024
- The Little Clinics (TLC)
- MinuteClinic®
- Concentra
In 2023:
- Cigna PPO Network
- MinuteClinic, including pharmacies
- Concentra
Emergency care
Members can go to the nearest hospital anywhere in the world and file a claim with Kaiser for reimbursement. If it’s a Kaiser Permanente network location, you’ll pay only normal copay or coinsurance — no need to file a claim later2.
Kaiser Permanente can also help you and your eligible family members before you travel. Just call their 24/7 Away from Home Travel Line at 951-268-3900 or visit kp.org/travel. For Washington: Please call Member Services at 888-901-4636. Monday through Friday, 8 am to 5 pm local time, except major holidays.