Get the mental well-being support you deserve.

When life happens, we’re here for you. Our mental well-being services provide affordable, confidential support, wherever and whenever you need it.

Free, anonymous counseling

On-site mental health services

myStrength by Teladoc

Fitness for stress relief

 

Free, anonymous counseling from Guidance Resources

Get immediate mental well-being support, including a variety of self-service topics, by visiting GuidanceResources Online or downloading the GuidanceNow app. (Use User ID: TruistCares to register.)

GuidanceResources is available to all Truist teammates and their household members. It can connect you to a local specialist or professional in your area. You're entitled to five free sessions.

Call 24 hours a day: 877-369-1785

Note: Providers might not be in your Truist medical plan network. If you'll need more than five sessions, see if the provider is in-network before your first appointment. This will allow you to maintain continuity of care.

Experts across a wide range of professions are ready to help you with everything from emotional support, to work-life support, and legal or financial guidance. 

Visit GuidanceResources or download the GuidanceNow app

GuidanceResources

GuidanceNow app

User ID: TruistCares

Call GuidanceResources 24/7

877-369-1785

 

 

 

Confidential emotional support

Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:

  • Anxiety, depression, or stress
  • Grief, loss, and life adjustments
  • Relationship/marital conflicts

GuidanceResources offers five sessions per issue per year.

Note: Providers might not be in your Truist medical plan network. If you'll need more than five sessions, see if the provider is in-network before your first appointment. This will allow you to maintain continuity of care.


 

On-site mental health services

Truist teammates in Georgia and North Carolina can meet with licensed behavioral health specialists for confidential, free counseling sessions, virtually or in person.

Although our on-site health centers with these specialists are located only in Atlanta, Charlotte Uptown, Winston-Salem, and Raleigh, behavioral health services are offered virtually to all Georgia and North Carolina teammates.

See available services, hours, and how to schedule time with a licensed behavioral health specialist.


 

myStrength by Teladoc

myStrength is a flexible and comprehensive digital program with proven tools and dedicated support for stress, depression, sleep and more — all tailored to your unique needs. The program is offered at no cost to you and is available to all teammates and medically enrolled dependents1.

Sign up for myStrength

Registration code: TRUIST

To enroll, visit teladoc.com/mystrength and click Get Started to sign into Teladoc or create your Teladoc account. Once signed in, click Mental Health, then follow the prompts.


 

Calm app

Discover the power of the Calm mobile app. It can help you get better sleep, lower stress, and have less anxiety.

Calm's hundreds of guided meditations, a library of Sleep Stories, breathing programs, gentle stretching exercises, and exclusive music tracks target relaxation, focus, and sleep—just what you need for resilience in the workplace.

The app is available at a discounted rate to Truist teammates through Teammate Discounts. Search for "meditation" to find the Calm offer.


 

Fitness for stress relief

Mental and physical well-being go hand in hand, so you might want to take advantage of the services and resources of Truist Fitness.

You’ll get access to mindfulness practices, live mind and body group exercise classes, and well-being resources. 

You also can request specialty services for an upcoming team or all-hands meeting. Reach out to wellbeing@truist.com for a list of services and details.

Truist Fitness is free for Truist teammates. Become a member today!