If you currently have an HSA with an account balance, your HSA balance will be transferred to a McGriff HSA with new cards issued. There may be a short time during this transition to the new McGriff HSA that your consumer portal access may not be available but after the balance is set up on the McGriff HSA, new cards will be ordered and sent to the home mailing address that was on your previous HSA account. New username and passwords will also need to be set up to access your McGriff HSA to view your account information.