Looking for convenient medical care? Interested in a holistic well-being program? Get prescriptions when you're traveling far from home?

Truist’s on-site health centers provide services to all teammates regardless of job location. Teammates can meet with health care providers to develop a holistic and customized approach to their well-being goals, whether it is managing a chronic condition, receiving expert advice about weight loss, or heading off a bad cold. 

Annual physicals, well woman exams, same-day sick visits, allergy maintenance, chronic condition management, and administration of your LifeForce labs are among the ways the on-site health centers can help you live your best. Services vary by location. 


Health centers locations

Truist health centers are operated by Premise Health.

Atlanta

303 Peachtree St. NE
Lower level - Suite 140
Atlanta, GA 30308

Charlotte Uptown

214 N. Tryon St. 
Charlotte, NC 28202

Orlando

7455 Chancellor Dr.
Suite 11700
Orlando, FL 32809

Richmond

1001 Semmes Ave.
First Floor
Richmond, VA 23224

Winston-Salem

101 North Cherry St.
Winston-Salem, NC 27101

The My Premise Health Patient Portal offers easy and private access to your medical information online and allows you to:

  • Schedule appointments 
  • Communicate securely with your provider 
  • View your test results 
  • Renew your prescriptions

You also can manage your health with the My Premise Health app, including participating in video visits with Premise Health providers. Video visit services (PDF) can include follow-up appointments, LifeForce lab reviews, medication refills, chronic disease management, and acute care/sick visits. Available on Android and iOS .

First time logging in? See these step-by-step instructions(PDF) to access My Premise Health and schedule your first appointment. 

Contact your local health center or email myphsupport@premisehealth.com to assist with any account setup issues.

For questions about Truist Health Center services and events, contact truisthealthcenter@premisehealth.com.


Health center services and fees

Health center fees are due at the time of service. Please bring your driver's license or official ID, insurance card, and method of payment to your appointment. (Kaiser members aren't eligible for preventive services in Truist Health Centers.)

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Preventive care services

Most preventive services are provided at no cost to patients. These include:

  • Annual physicals/well-woman exams
  • LifeForce labs/lab only visits
  • Blood pressure checks
  • Nurse visits
  • Nutritional counseling (where available)
  • Behavioral health (non-HDHP plans)
  • Chronic disease management
  • Allergy injections
  • Flu shots
  • Other immunizations
  • Non-sick phone visit
  • Emergency visits
  • Body composition analysis
  • $0 copay for teammates enrolled in a Truist medical plan
  • $0 copay for nutrition (select locations) for all teammates regardless of medical plan coverage
  • $35 copay for behavioral health services (select locations) for teammates on a Truist high-deductible plan
  • $0-$20 copay for preventive/maintenance prescriptions and over-the-counter medications for all teammates regardless of medical plan coverage

Non-preventive services

Non-preventive services will incur a charge based on upon your insurance plan. These include:

  • Provider office visits
  • Acute care/sick visit by phone or video or in person
  • Minor procedures, such as nebulizer treatment, ear lavage, and suturing and removal
  • $10 copay for medically covered teammates on the PPO plans
  • $35 copay for medically covered teammates on the $1,500 Upfront Advantage PPO plan, a high-deductible plan, or ACO plan and non-medically covered teammates, including Kaiser members
  • $10 copay for 30-day supply, $20 for 90-day supply of non-preventive/maintenance prescriptions

Copays for medications dispensed on-site

Some generic and maintenance (preventive) prescriptions may be free

  • $10 for a 30-day supply
  • $20 for a 90-day supply

Copays must be paid when medications are dispensed.