Looking for convenient medical care? Interested in a holistic well-being program? Get prescriptions when you're traveling far from home?

Truist’s on-site health centers provide services to all teammates regardless of job location. Teammates can meet with health care providers to develop a holistic and customized approach to their well-being goals, whether it is managing a chronic condition, receiving expert advice about weight loss, or heading off a bad cold. 

Annual physicals, well woman exams, same-day sick visits, allergy maintenance, chronic condition management, and administration of your LifeForce labs are among the ways the on-site health centers can help you live your best. Services vary by location. 

Body composition assessments are included with all in-person preventive visits (annual physicals and well-women exams), nutrition visits, chronic disease management, and Lose It for Life group weight management classes, or can be scheduled as a standalone 15-minute visit at no charge.

Health centers locations

Truist health centers are operated by Premise Health.


303 Peachtree St. NE
Lower level - Suite 140
Atlanta, GA 30308

Charlotte Uptown

214 N. Tryon St. 
Charlotte, NC 28202


7455 Chancellor Dr.
Suite 11700
Orlando, FL 32809


1001 Semmes Ave.
First Floor
Richmond, VA 23224


101 North Cherry St.
Winston-Salem, NC 27101

Teammates in states where we have a Health Center can visit in person or virtually. Teammates in other states can visit certain Health Centers virtually for select services:

State Services Health Center
Pennsylvania Behavioral health Atlanta
Tennessee Behavioral health
Nutrition consultation
South Carolina Medical
Behavioral health
Nutrition consultation
Texas Behavioral health
Nutrition consultation

My Premise Health portal and app

The My Premise Health Patient Portal offers easy and private access to your medical information online and allows you to:

  • Schedule appointments 
  • Communicate securely with your provider 
  • View your test results 
  • Renew your prescriptions

You also can manage your health with the My Premise Health app, including participating in video visits with Premise Health providers. Video visit services (PDF) can include follow-up appointments, LifeForce lab reviews, medication refills, chronic disease management, and acute care/sick visits. Available on Android and iOS .

First time logging in? See these step-by-step instructions(PDF) to access My Premise Health and schedule your first appointment. 

Contact your local health center or email myphsupport@premisehealth.com to assist with any account setup issues.

For questions about Truist Health Center services and events, contact truisthealthcenter@premisehealth.com.

Health center services and fees

Health center fees are due at the time of service. Please bring your driver's license or official ID, insurance card, and method of payment to your appointment. (Kaiser members aren't eligible for preventive services in Truist Health Centers.)

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Preventive care services

Most preventive services are provided at no cost to patients. These include:

  • Annual physicals/well-woman exams
  • LifeForce labs/lab only visits
  • Blood pressure checks
  • Nurse visits
  • Nutritional counseling (where available)
  • Behavioral health (where available)
  • Chronic disease management
  • Allergy injections
  • Flu shots
  • Other immunizations
  • Non-sick phone visit
  • Emergency visits
  • Body composition analysis
  • $0 copay for teammates enrolled in a Truist PPO, ACO, or Upfront Advantage medical plan, including behavioral health services where available
  • $0 copay for nutrition (select locations) for all teammates regardless of medical plan coverage
  • $35 copay for behavioral health services (select locations) for teammates on a Truist high-deductible plan or a non-Truist medical plan
  • $0-$20 copay for preventive/maintenance prescriptions and over-the-counter medications for all teammates regardless of medical plan coverage

Non-preventive services

Non-preventive services will incur a charge based on upon your insurance plan. These include:

  • Provider office visits
  • Acute care/sick visit by phone or video or in person
  • Minor procedures, such as nebulizer treatment, ear lavage, and suturing and removal
  • $10 copay for medically covered teammates on the PPO plans
  • $35 copay for medically covered teammates on the $1,500 Upfront Advantage PPO plan, a high-deductible plan, or ACO plan and non-medically covered teammates, including Kaiser members
  • $10 copay for 30-day supply, $20 for 90-day supply of non-preventive/maintenance prescriptions

Copays for medications dispensed on-site

Many generic and maintenance (preventive) prescriptions may be free

Other medications:

  • $10 for a 30-day supply
  • $20 for a 90-day supply

Copays must be paid when medications are dispensed.