How Virta works

Virta uses nutritional ketosis to naturally lower blood sugar and turn the body into a fat-burning machine. There is no surgery, required exercise, or calorie counting on Virta. 

With Virta’s personalized treatment plan, each patient gets medical supervision from a physician-led care team, a one-on-one health coach, diabetes testing supplies, educational tools like videos and recipes, and a private online support community.

Virta provides around-the-clock monitoring and care—there are no waiting rooms and no lines. With an easy-to-use mobile and desktop app, Virta can be done from anywhere.

What you get:

• Virtual medical care from a physician-led team 
• Unlimited one-on-one health coaching
• Supplies like a scale, meter, and testing strips, delivered right to your door
• Practical resources like recipes, food lists, and meal plans
• Access to a private online patient community

Eligibility

Virta is available to Truist teammates, spouses/domestic partners, and dependents between the ages of 18 and 79 who are enrolled in a Truist health plan through Aetna. Eligible participants need to be diagnosed with type 2 diabetes, prediabetes, or have a BMI of 27 or greater. Teammates with some specific, serious medical conditions may not be eligible Virta. 

How weight loss medication is covered

GLP-1 medications for weight loss are still covered under Truist’s medical options, but only for those enrolled in Virta’s Sustainable Weight Loss program. 

• Coverage for GLP-1 medications for weight loss prescribed outside of Virta won’t be covered under Truist’s medical options.
  
• This applies only to weight loss prescriptions. GLP-1 medications for diabetes will be covered as before; Virta enrollment isn’t required.
• If you were prescribed a GLP-1 medication before 2025, you’re now required to enroll in Virta.

How it works

1. After you get a new prescription, you’ll be notified that the medication is available only through Virta.
2. You’ll be directed to register with Virta.
3. You’ll meet with a Virta provider, who will guide you to the right weight loss path for you.

Visit Virta to learn more about the paths, get your questions answered, and check your eligibility.