Teladoc Health provides connected care whether you need to talk to a doctor, mental health support, or care for chronic conditions.

Teammates enrolled in a BCBSNC or Aetna medical plan have access to board-certified doctors, licensed nurses, and specialists through Teladoc.


Teladoc Health services

  • General medical: Talk to a board-certified doctor or pediatrician 24/7 for non-emergency conditions.
  • Back and joint care: Build strength, increase flexibility, and improve posture without having to go to a physical therapist’s office.
  • Caregiver: Add an individual you care for, even if not covered by your health plan, and schedule a visit with a Teladoc Health physician for everyday care.
  • Dermatology: Upload images and details of your skin issue in the Teladoc Health app. A dermatologist will provide a treatment plan within 24 hours.
  • Expert medical opinion: Get advice on a diagnosis, treatment, or surgery from leading experts in more than 450 specialties.
  • Mental health: Talk to a therapist or psychiatrist of your choice seven days a week from anywhere.
  • Adolescent mental health: This service is available for eligible dependents ages 13-17. One parent or guardian must be present at the beginning and end of the first visit only.
  • Nutrition: Talk to a registered dietitian to help meal planning that’s best for you.
  • STD testing: Order a lab to get a confidential sexually transmitted disease (STD) check without going to a doctor’s office. You can speak with a Teladoc Health doctor by phone or video to review lab results.
  • Tobacco cessation: To enroll in the free program, request a general medical visit and tell your doctor you’re interested. 

myStrength

Get the right level of mental health support for you

  • Personalized plan: Build a clear path for getting support, customized to your preferences.
  • Teletherapy your way: Connect with a licensed therapist seven days a week from anywhere.
  • Recommended content: Learn from hundreds of activities, articles, and videos.
  • Crisis outreach and management: Support and intervention is available for those at risk of self-harm.
  • In-the-moment tools: Practice techniques to help you calm down, get inspired, and feel more hopeful.
  • Privacy assurance: Your information is protected through federal and state laws, including HIPAA.
  • 24/7 access: myStrength is available online or via our mobile app whenever and wherever you need it.

 

myStrength can help you with:

  • Reducing stress 
  • Improving sleep
  • Managing depression
  • Managing anxiety
  • Mindfulness and meditation
  • Balancing intense emotions
  • Pregnancy and early parenting
  • Managing chronic pain
  • Processing grief
  • Navigating the workplace
  • And more

 

Sign up today! Use registration code: TRUIST

 

To enroll, visit teladoc.com/mystrength and click Get Started to sign into Teladoc or create your Teladoc account. Once signed in, click Mental Health, then follow the prompts.


Teladoc copays

Service PPO & ACO Plans  High Deductible Plan Disclosure2
General medical $25 $55
Dermatology $35 $85
Psychiatrist - evaluation $40 $220
Psychiatrist - ongoing $35 $100
Therapy $35 $90
Nutrition $0 $0
Tobacco cessation $0 $0
Neck and back care $0 $0
Expert medical services $0 $0

Contact Teladoc Health

800-835-2362