Teladoc Health provides connected care whether you need to talk to a doctor, mental health support, or care for chronic conditions.

Teammates enrolled in a BCBSNC or Aetna medical plan have access to board-certified doctors, licensed nurses, and specialists through Teladoc.

How to register (Web)

Download the app for Apple

Download the app for Android

How to register (App)

Teladoc Health services

  • General medical: Talk to a board-certified doctor or pediatrician 24/7 for non-emergency conditions.
  • Back and joint care: Build strength, increase flexibility, and improve posture without having to go to a physical therapist’s office.
  • Caregiver: Add an individual you care for, even if not covered by your health plan, and schedule a visit with a Teladoc Health physician for everyday care.
  • Dermatology: Upload images and details of your skin issue in the Teladoc Health app. A dermatologist will provide a treatment plan within 24 hours.
  • Expert medical opinion: Get advice on a diagnosis, treatment, or surgery from leading experts in more than 450 specialties.
  • Mental health: Talk to a therapist or psychiatrist of your choice seven days a week from anywhere.
  • Adolescent mental health: This service is available for eligible dependents ages 13-17. One parent or guardian must be present at the beginning and end of the first visit only.
  • Nutrition: Talk to a registered dietitian to help meal planning that’s best for you.
  • STD testing: Order a lab to get a confidential sexually transmitted disease (STD) check without going to a doctor’s office. You can speak with a Teladoc Health doctor by phone or video to review lab results.
  • Tobacco cessation: To enroll in the free program, request a general medical visit and tell your doctor you’re interested. 


Get the right level of mental health support for you

  • Personalized plan: Build a clear path for getting support, customized to your preferences.
  • Teletherapy your way: Connect with a licensed therapist seven days a week from anywhere.
  • Recommended content: Learn from hundreds of activities, articles, and videos.
  • Crisis outreach and management: Support and intervention is available for those at risk of self-harm.
  • In-the-moment tools: Practice techniques to help you calm down, get inspired, and feel more hopeful.
  • Privacy assurance: Your information is protected through federal and state laws, including HIPAA.
  • 24/7 access: myStrength is available online or via our mobile app whenever and wherever you need it.


myStrength can help you with:

  • Reducing stress 
  • Improving sleep
  • Managing depression
  • Managing anxiety
  • Mindfulness and meditation
  • Balancing intense emotions
  • Pregnancy and early parenting
  • Managing chronic pain
  • Processing grief
  • Navigating the workplace
  • And more


Sign up today! Use registration code: TRUIST


To enroll, visit and click Get Started to sign into Teladoc or create your Teladoc account. Once signed in, click Mental Health, then follow the prompts.

Teladoc copays

Service PPO & ACO Plans  High Deductible Plan Disclosure2
General medical $25 $55
Dermatology $35 $85
Psychiatrist - evaluation $40 $220
Psychiatrist - ongoing $35 $100
Therapy $35 $90
Nutrition $0 $0
Tobacco cessation $0 $0
Neck and back care $0 $0
Expert medical services $0 $0

Contact Teladoc Health