LifeForce eligibility and benefits


Teammates who are enrolled in Truist's medical benefits can participate in LifeForce. You have an opportunity to earn credits that offset your medical premium costs.

Rehired teammates

Former teammates who were LifeForce participants who have been rehired must contact Peak Health at 252-237-5090. Teammates rehired within 60 days of their termination will be reinstated in their last phase. Rehires longer than 60 days after termination will be considered new participants.


Teammates on leave of absence

Current LifeForce participants who are on leave of absence will maintain their current phase and medical credit until they return to work and no nurse appointments are scheduled during the leave. Teammates have 60 days from their first day back to work to complete their LifeForce appointment.

Teammates on leave who aren't already participating in LifeForce can't start participating during their leave. 

Benefits of LifeForce

By offering LifeForce, Truist is investing in its most valuable resource—teammates! You, and the many other outstanding teammates like you, are the key to achieving the Truist vision—to stand for better. Truist wants to ensure you are able to be your best self and offers LifeForce at no charge to you, so you can take control of your health and improve your quality of life.

LifeForce offers the following benefits:

Personal health education and risk identification with free one-on-one health evaluations

LifeForce participants meet regularly and in person with a Peak Health nurse for free one-on-one health evaluations. Appointments for most in-office and hybrid teammates will be in person, close to their work location. Only teammates assigned as remote in Workday will have appointments by phone.

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The evaluations review the following to help you gain a thorough understanding of your health:

  • Your complete blood work results (comprehensive metabolic, lipid, thyroid and a complete blood count)
  • Your weight
  • Your body composition
  • Your blood pressure
  • Your resting heart rate
  • Your cardio-respiratory fitness with a 7-minute sub-maximal bike test

The nurse will work with you to identify any current issues or potential risks and create a plan of action to help you improve your health and progress through the program. Some participants have had serious illnesses spotted through LifeForce and consider it a life‐saving program.

Medical premium credits

Teammates enrolled in a Truist medical plan can earn medical credits that offset medical premiums. 

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Credits are awarded if the participant is placed in Phases 2 through 5 of the program.

Participants must meet the requirements of their Phase and complete the CarePlus Mobile Health Assessment—an online questionnaire—every year. Spouses or domestic partners must also complete their own assessment annually for the teammate to earn the full medical credit. Spouses or domestic partners don't meet with a Peak Health nurse.

If your spouse or domestic partner is added to your medical coverage due to a Qualified Life Event Change after your assessment deadline, the spouse/domestic partner credit will be applied (if applicable based on your LifeForce Phase) starting the first paycheck of the month following their completion of the assessment.

If you are unable to participate in any of the health-related activities or achieve any of the health outcomes required to earn a medical credit, you may be entitled to a reasonable accommodation or an alternative standard. Request a reasonable accommodation before your appointment by contacting Peak Health at 252-237-5090.  You can request an alternative standard from your nurse during your appointment.

Program details